Ofcom

BT, EE, TalkTalk and Vodafone have been named Britain's most complained-about broadband providers in new Ofcom figures, as campaigners call for an end to mid-contract price rises that can add £48 a year to household bills.

Four broadband giants top Ofcom complaints list

Millions of UK households face another broadband bill increase in April 2027, even if they are locked into an existing contract, prompting fresh calls for a ban on mid-contract price rises.

Broadband customers face fresh £48 bill warning

Bill Gregory, president of the Rotary Club of Melton Aurora, presents a cheque for £500 to 103 The Eye's Christine Slomkowska

COLUMN - On The Radio with 103 The Eye

From left, Danny Lawrence BEM (CMA and Gateway 978 Basildon); Councillor Jim Adcock (Melton Mayor); Patrick McCracken (103 The Eye executive director) at the summer gathering

COLUMN - On The Radio with Christine Slomkowska of 103 The Eye

Community Media Association's visit to 103 The Eye, from left, Richard Hilton (treasurer); Javed Sattar (vice-chairman) and Vijay Umrao (chairman)

COLUMN - On The Radio with 103 The Eye

Richard Hilton presenting the CMA trophy to Christine Slomkowska to mark 103 The Eye's 20-year anniversary

COLUMN - On The Radio with 103 The Eye

Families could cut their annual bills by as much as £300 simply by switching provider

Ad Feature How switching broadband could save your family £300 a YEAR

Edward Argar MP broadcasting live on 103 The Eye at The Great Vale Show at the weekend

COLUMN - On The Radio with 103 The Eye

An initiative which aims to cut the risk of harm and death among drug users by giving them digital devices has secured funding to continue its work

Top-rated student SIM deal for just £2.38 a month with EU roaming

TV network find over 'miracle water' claim

TV channel fined £150k for claiming water could 'cure cancer'

(Photo: Pexels)

Major household bills change coming under new rules - what it means
The changes should mean no more guessing when it comes to your bills 📊
Alex Nelson

Good Morning Britain, Love Island, Emmerdale: TV shows with most Ofcom complaint...

Christine Slomkowska and Patrick McCracken, of 103 The Eye, show off their King's Award at a presentation in March with Lord Lieutenant of Leicestershire Mike Kapur (right) and Deputy Lord Lieutenants Penny Coates and Dave Andrews

Melton radio station increases its broadcast reach

The BBC has been ordered to work closely with publishers amid concerns over threat to local news.

BBC ordered to work closely with publishers

Editorial chiefs from across local publishers have sent a strong message to the BBC about its expansion

Analysis BBC must abandon the plan to elbow its way into local journalism

Love Island winners Jess and Sammy

Love Island hit with 1,000 Ofcom complaints - here’s why

Ofcom has launched an investigation into BT after a nationwide disruption to emergency call services over the weekend. (Photo by Leon Neal - Pool/Getty Images)

Breaking Investigation launched to look into 999 calls failure by BT

Adjoa Andoh

Ofcom take no action over Adjoa Andoh’s coronation balcony comment

The coronation of King Charles recieved more than 8,000 Ofcom complaints

King Charles coronation receives more than 8,000 Ofcom complaints

Roisin and Joe on Gogglebox.

Breaking Gogglebox hit with Ofcom complaints over star’s Coronation comments

Adjoa Andoh

Bridgerton star’s coronation comments lead to ‘record’ complaints

WhatsApp could disappear off UK phones if the company do not comply with the Online Safety Bill

WhatsApp could disappear from UK phones over privacy concerns

GB News is located within The Point at Paddington, north London

Breaking GB News in breach of Ofcom rules for second time

A new report from Ofcom states millions of UK households are missing out on cheap broadband

Millions across UK missing out on cheap broadband deals

UK’s most Ofcom complained about TV shows

Stacey Solomon (Photo: Getty)

Watchdog verdict over BBC Sort Your Life Out rabbit cruelty complaints

GB News Match of the Day episode receives Ofcom complaints

GB News breaches Ofcom rules with Mark Steyn programme
This is the first time the news channel has breached Ofcom rules since it launched in 2021 with Ofcom confirming an additional investigation into an episode of Mark Steyn which aired in October 2022 remains ongoing
Daniel Mcneil

The price of Royal Mail first and second class stamps are to increase

Royal Mail to increase price of first and second class stamps

And and Dec’s Saturday Night Takeaway returns this weekend

ITV Saturday Night Takeaway get complaints from viewers

MP Matt Hancock has launched TV production company ‘GreenHazel’

Matt Hancock launches TV production company as he pursues media career

LONDON, ENGLAND - FEBRUARY 11: EDITORIAL USE ONLY: Sam Smith performs on stage during The BRIT Awards 2023 at The O2 Arena on February 11, 2023 in London, England. (Photo by Gareth Cattermole/Gareth Cattermole/Getty Images)

Sam Smith’s BRITs 2023 performance sparks over 100 Ofcom complaints

An aerial view of work machines and diggers at the site of collapsed buildings on February 16, 2023 in Hatay, Turkey

Capital FM: Ofcom complaints over Turkey-Syria earthquake ‘joke’

Cast of Love Island 2022. The reality series was the most popular show in the UK of 2022, followed by Netflix's Stranger Things and Strictly Come Dancing, affirming Britain's love for reality TV

Love Island contestants to close social media accounts for new series

Royal Mail threat to increase first class stamps price to more than £1

There is a wide range of social media platforms in 2022

Third of children have adult social media accounts according to Ofcom

Sky launches cut-price broadband deal for people on benefits which could save yo...

Affected customers will see their phone and broadband bills go up by an extra £3.50 per month (Photo: Shutterstock)

Four million homes missing out on £144 saving on broadband bills

British households contain more than £20 billion worth of unused technology - in...

Piers Morgan has been cleared by media regulator Ofcom over his controversial comments about Meghan Markle (Getty Images)

Piers Morgan cleared by Ofcom over Meghan Markle comments which sparked 50k comp...

Ofcom will be able to rule on complaints over bias or inaccuracy. (Photo: Shutterstock)

Streaming giants to be regulated in same way as traditional broadcasters under n...

Ofcom will be given powers to block access to sites and issue large fines for the firms that fail to protect users (Shutterstock)

Social media firms could face big fines over abusive content under new laws - wh...

Ben Shephard has co-presented Good Morning Britain since 2014 (ITV)

Ben Shephard is reportedly set to replace Piers Morgan - here's why

The Government has announced the first areas of the UK which will benefit from ultra-fast broadband (Photo: Shutterstock)

These are the UK areas due to receive ultra fast broadband first - and when it w...

BT plans to provide high speed internet to 20m UK homes - but will it cost customers more? (Photo: Shutterstock)

BT plans to provide high speed internet to 20m UK homes - but will it cost custo... Iain Leggat

Piers Morgan received more than 57,000 complaints over his comments about Meghan Markle (Photo: Shutterstock)

Piers Morgan draws most complaints in Ofcom history after Meghan Markle comments...

Over 41,000 people have complained to Ofcom about Piers Morgan - here's what tha...

O2 fined £10.5m by Ofcom for overcharging - what it means for customers (Photo: Shutterstock)

O2 fined £10.5m by Ofcom for overcharging - what it means for customers

Are you desperate to change your provider? (Photo: Shutterstock)

Switching broadband provider should be 'less hassle' says watchdog - everything ...

Struggling families can access free fast broadband for home learning - full list...

BT is facing a £600m lawsuit for 'overcharging' customers - here's why

ITV ran competitions that some entrants had ‘no chance of winning’ - here’s what...

1st and 2nd class stamps are going up in price - here's how much you'll have to ...

Virgin Media could charge you up to £240 to cancel early - your rights explained

Mobile phone companies will soon be banned from selling locked handsets

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Millions of UK households face another broadband bill increase in April 2027, even if they are locked into an existing contract, prompting fresh calls for a ban on mid-contract price rises.

Broadband customers face fresh £48 bill warning

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