Ambulance bosses urge Melton people to take responsibility for their own health during current heatwave after receiving surge in 999 calls

Ambulance Service
Ambulance Service
Have your say

East Midlands Ambulance Service (EMAS) is urging Melton people to take responsibility for their own health during the current heatwave after seeing a surge in the number of 999 calls over the past 24 hours, many relating to symptoms caused by the warm humid weather.

On an average day EMAS take around 2,000 calls but yesterday (Wednesday, July 1) it took around 3,000. Types of calls included sunstroke, dehydration, heat exhaustion and breathing difficulties. The service has also seen an increase in the number of road collisions.

With demand continuing to increase medical director Bob Winter is urging people to take responsibility for their health and wellbeing.

He said: “We want people to enjoy the weather, but to do so safely. Since yesterday we’ve taken around 48 calls for heat exposure and sunstroke, many of which could have been prevented.”

EMAS’ top tips include staying hydrated by drinking plenty of water and wearing a sun hat and sunscreen to prevent burning or heat stroke.

Mr Winter said: “If you begin to feel unwell in the heat, take a sit down and rest inside and take a drink of water. If you still feel unwell after a time, you can get advice from your GP out of hours service, 111 or local pharmacy.

“Last year we responded to 175 calls reporting ‘drowning’. Constantly supervise children and babies in paddling/swimming pools and don’t take the risk of swimming in dangerous waters such as rivers, lakes, ponds, or quarry water. Instead cool down in your local leisure centre where swimming is supervised.”

He added: “If you’re planning a journey, consider the unexpected - such as a breakdown or delays due to a road collision - and make sure you take your regular medication and plenty of water with you. Try to schedule a rest stop on route so you can have a drink and something to eat.

“Our colleagues and volunteers are working incredibly hard and we are proud of their continued commitment to provide the best possible care during this challenging time - many from all areas of the service working over their shift hours or coming in for extra shifts to help us give the best possible patient care.”

To find your nearest services and seek advice on how to treat sunstroke you can visit