Melton Council has received national acclaim for the effective way it shares information and delivers public services by working with other agencies in its Parkside building.
A service transformation challenge panel spent six months visiting different parts of the country and witnessing first-hand how different places have ‘responded and adapted to austerity’.
The 10-member panel has compiled a report of its findings and recommendations which will now be put forward to the Government.
In a chapter headed ‘Information sharing and better, bolder use of smart data and digital technology’ the report highlights the collaborative working going on at Melton Council’s Parkside HQ.
It says: “In 2012 Melton Council co-located with 11 public and voluntary sector partners in Parkside.
“The result has been more collaborative working, driven by better sharing of information. That has led to better outcomes and helped to create a ‘one public sector’ ethos.”
The chapter adds: “Services based at Parkside predominantly use one common consent form to work with clients and each partner has access to a number of shared databases. Regular multi-agency case conferences involving police, probation service, youth offending, fire and rescue, NHS, county and borough councils are held to combat anti-social behaviour and protect vulnerable people in the community.
“Sharing information has led to a better understanding of priority local issues and smarter ways to tackle them, which has significantly improved outcomes.”
Commenting on the panel’s report, entitled ‘Bolder, Braver and Better: why we need local deals to save public services’, Melton Council leader Byron Rhodes said: “Melton is being held up as an example of how to do the right thing and Melton Council is leading the way nationally in how to deliver local public services.”
Melton Council’s partnership working is also reaping benefits at its Me and My Learning Centre based in Nottiingham Road. The ground-breaking scheme, which prepares people for work and helps the vulnerable live more independent lives, received a £660,000 boost from the Government earlier this month. Among the partners and agencies involved in the centre, which provides people with a ‘one-stop shop’ of tailored support, are Leicestershire County Council, the Department for Work and Pensions Leicestershire and numerous other organisations.
l For more about Me and My Learning visit www.melton.gov.uk