Charnwood Council is launching a pilot scheme to reach more customers in the south of the borough.
The council is set to run a customer outreach service in Syston for six months.
A customer service adviser will be at the Syston Town Council offices every Wednesday, between 9am and 1pm, from January 7.
The adviser will be able to answer questions and handle inquiries for services provided by the council.
On the second Wednesday of every month the Clockwise Credit Union will be available in the offices, in School Street, Syston, and on the last Wednesday the Citizens Advice Bureau will also have a representative there.
For more about Charnwood Council visit www.charnwood.gov.uk