Shoppers forced to queue at Melton supermarket’s cash points after all card payments fail

Latest news EMN-170724-154138001
Latest news EMN-170724-154138001

A Melton supermarket has assured shoppers it has fixed an issue with card payments which left many customers unable to pay at the tills because they had insufficient cash on them.

The problem, at Sainsbury’s in Nottingham Road, led to large queues at the cash points as customers had to withdraw notes to pay for their shopping on Friday afternoon.

Shopper Kerry Coupe said: “They were putting announcements out on the tannoy every five minutes and a woman on self-service said it had been a problem all day.

“Customers were only able to pay using cash and as I was leaving at about 5.45pm there was a queue the length of the car park to use the cash machines.”

A spokesperson for Sainsbury’s said: “We had a problem with card payments for a short time and we would like to apologise to customers who were affected by it.

“We have resolved the issue now, though, and everything is working again.”